Welcome to New England Care

Care that feels personal. Support that feels right at home.

Helping older Australians across the New England region continue living independently, with the support they need and the friendly faces they know.

Supporting older people to live independently at home with personalised care and everyday assistance across the New England region.

In-Home Care You Can Rely On

About Us

At New England Care, we believe great care starts with getting to know the person.

We're a locally owned and operated in-home aged care provider, supporting older people and their families across the New England region. Our goal is to help people remain living safely and independently in their own homes for as long as possible, with support that's tailored to their individual needs.

No two people are the same, which is why we take the time to listen, understand what matters most and create a care plan that works for each individual. Whether it's help around the home, personal care, transport to appointments or regular social support, we're here to make everyday life a little easier.

Our team is made up of experienced support workers who value kindness, respect and reliability. We know that welcoming someone into your home is a big decision, so we focus on building genuine relationships and providing consistent support you can feel comfortable with.

As a regional provider, we understand the importance of local care. We're proud to support older Australians throughout Glen Innes, Inverell, Armidale, Tenterfield and Guyra, helping people stay connected to the homes, communities and lifestyles they love.

At New England Care, we're here to support not only our clients, but also their families, providing guidance, reassurance and practical help every step of the way.

New England Care delivers person-centred in-home support that respects the rights, choices and independence of every individual. Our services are tailored to meet each client's needs and are provided in accordance with relevant Australian aged care standards and requirements.

Our Services

Supporting you to live independently at home.

At New England Care, we provide personalised in-home support to help older Australians remain safe, comfortable and independent in the homes they know and love.

Whether you need a little extra help around the home, ongoing nursing care or support through a government-funded program, our experienced local team is here to help.


Home Care Packages

If you've been approved for a Home Care Package, or you're thinking about changing providers, we're here to make the process simple.

As an approved Home Care Package provider, we work alongside you to develop a personalised care plan that suits your needs, goals and lifestyle, helping you make the most of your package.

If you're just getting started, we're happy to guide you through the My Aged Care process and answer any questions along the way.

Our Home Care Package services include:

  • Personal care

  • Domestic assistance

  • Meal preparation

  • Shopping assistance

  • Transport to appointments and social outings

  • Medication assistance

  • Nursing care

  • Wound care

  • Respite care

  • Palliative care

  • Lawn and garden maintenance

  • Social support


Commonwealth Home Support Programme (CHSP)

We are also a provider of Commonwealth Home Support Programme (CHSP) services, helping older Australians who need entry-level support to continue living independently at home.

Services may include domestic assistance, social support and respite, depending on individual eligibility.


Department of Veterans' Affairs Community Nursing

New England Care is an approved provider of Department of Veterans' Affairs (DVA) Community Nursing services.

We provide nursing care to eligible veterans in their own homes, supporting health, wellbeing and independence through personalised care delivered by experienced registered nurses.

If you're unsure whether you're eligible, our team can help guide you through the process.


Not all care needs to be government funded.

New England Care offers flexible private care services for individuals and families who would like additional support at home.

Whether you need temporary assistance after returning home from hospital, ongoing support, or occasional help around the home, we can tailor a care plan to suit your circumstances.

Private services include:

  • Nursing care

  • Personal care

  • Domestic assistance

  • Home help

  • Meal preparation

  • Transport

  • Lawn and garden maintenance

  • Respite care

  • Disability support

Private Care Services

As a locally based provider, we’re proud to support clients across the New England region, including the towns below and surrounding areas.

  • Glen Innes

  • Inverell

  • Armidale

  • Guyra

  • Uralla

  • Tenterfield

  • Deepwater

  • Emmaville

  • Walcha

  • Ben Lomond

  • Black Mountain

  • Glencoe

  • Red Range

  • Llangothlin

  • Kentucky

Areas We Service

Contact Us

Support starts with a conversation.

Our friendly team is here to answer your questions and help you find the right care.